Shipping policy

Shipping & Delivery

All orders ship directly from our fulfillment centers via trusted logistics partners.

PROCESSING TIME
- Orders are processed within 1-3 business days after payment confirmation.
- You will receive a tracking number by email once dispatched.

ESTIMATED DELIVERY TIMES
- United States: 6-12 business days
- United Kingdom: 7-14 business days
- Canada: 8-14 business days
- Australia & New Zealand: 8-16 business days
- European Union: 7-14 business days
- Rest of World: 10-20 business days

Delivery times are estimates and may vary during peak seasons or due to customs processing.

ORDER TRACKING
All orders include live tracking. You will receive a tracking number by email once dispatched.

LOST OR DELAYED ORDERS
If your order has not arrived within the estimated window, email deservedrelief.help@gmail.com. We will resend your order or issue a full refund at no cost.

CUSTOMS & IMPORT DUTIES
International orders may be subject to local customs duties. These are the buyer's responsibility.